“Our customers are our client facilities as well as our strategic staffing partners,” Shawn says. “It is our job to make sure that they are both happy.”
Shawn began working at HealthTrust in 2016 after building his career in MSP operations. He divides his time between working in Dallas and traveling to meet with our clients across the country. Understanding the value of great customer service, Shawn places an emphasis on building strong relationships with both his team members and with his customers to ensure that our ultimate customer – the patient – receives the best quality of care possible.
“It’s important to always keep your eyes on the bigger picture,” Shawn says. “Our jobs are challenging but rewarding, as we ultimately impact patient care.”
In his spare time, Shawn enjoys working out at the gym and spending time with his children. An avid football fan, Shawn’s favorite teams include the University of Oklahoma and Cleveland Browns.