At HWS, we are committed to making it easier to do business with us. An important part of our MSP Program is the candidate onboarding process and experience. This week we sat down with Matt Wildenthaler, HWS MSP Program Director, and Skye Nicholson, HWS MSP Program Professional for their tips and best practices on how to ensure your clinicians make it through the HWS MSP onboarding process as smoothly and efficiently as possible.
Here are their top 3 tips:
- Understand the Requirements Inside and Out
It may sound basic, but having a solid understanding of the position requirements is essential to a successful placement. To do so, we recommend using the Facility Checklist and following the processed as outlined in Workforce 2.0 to ensure that the right requirements are assigned from a state, facility and specialty level. Make sure you are checking the position on the match and unit profile in the system.
- Set Realistic Expectations for Your Candidate
Give your candidates a realistic ballpark for when they’ll be able to start — a good time frame is 3 weeks from confirmation to start. Instruct your candidates to complete their required training early, as HealthStream training can take between 16-18 hours and Meditech instructor classes often book quickly. The sooner a candidate completes their training, the sooner they can start their assignment. It's also important to inform your candidates that testing is often done in course format and is not a "class," so it is a good idea to reinforce any related pre-requisites.
- Upload Documents by the Deadline
We highly recommend that all required documents be uploaded by the Wednesday before start date at the absolute latest in order to give yourself enough time for any unexpected issues.
By keeping these best practices top of mind, your candidates will get to work more easily and in a more timely manner.
Let Us Know: What have you found to be your best onboarding practice?
